faq

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Q:  What is your refund policy?

Due to the nature of digital products, refunds cannot be provided. Please be sure to read through all the specs, details, and requirements prior to purchasing any of our products.  If you have any concerns or problems with your download link or files, please contact me immediately and I will do my best to resolve any issues, provide support and/or replacement if necessary.

 

Q:  Do you provide custom design services?

No, not at this time. I'm dedicated to stocking the Feather & Sage Design shop with new and fresh top quality designs, and resources. For that reason I am currently not accepting any new custom work at this time.

 

Q:  What is your privacy policy?

We highly respect your privacy, and we do not share, sell, trade, or rent personal customer information. You can view and read our Privacy Policy Terms here

 

Q:  Do you offer any freebies?

Yep, so glad you asked! We love freebies, and we love offering them from time to time. You can find all our freebies on our blog. They come with a Personal Use Only License

 

Q:  What type of payments do you accept?

I gladly accept all major credit cards, including Visa, MasterCard, American Express, Discover, Diners Club, and JCB, as well as PayPal for purchases made from this site. All payments are to be paid in US dollars.

 

Q:  How are products purchased delivered?

All products are instant downloadable digital files. This means no physical product will be shipped in association with your purchase.

 

Q:  What Professional Print Labs do you recommend?

Here's a select few that we love...